Privacy Policy

Last updated: 15 October 2025

Borehole Drilling (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us.

1. Information We Collect

• Personal details such as your name, phone number, and email address when you contact us or request a quote.
• Location and site details if provided for quoting or site visits.
• Technical data like your IP address, browser type, and pages visited (collected via analytics tools).
• Any other information you voluntarily submit through contact forms or emails.

2. How We Use Your Information

• To respond to your enquiries, quote requests, or service bookings.
• To send service-related updates or follow-ups about your borehole project.
• To improve our website’s performance and customer experience.
• To comply with legal and regulatory obligations.
• To send marketing communication only if you have agreed to receive it.

3. How We Store and Protect Your Information

• We store personal information securely using password-protected systems and limited access.
• Only authorised staff have access to client information.
• We never sell or rent your data to third parties.
• We retain your information only for as long as needed to provide services or meet legal requirements.

4. Sharing of Information

• We may share necessary information with:
  • Service partners or subcontractors directly involved in your project.
  • Professional advisors such as accountants or legal consultants if required.
  • Regulatory authorities if legally required.
• All third parties handling personal data are required to keep it confidential and use it only for its intended purpose.

5. Your Rights

• You can request access to the personal information we hold about you.
• You can request correction or deletion of your data.
• You can opt out of marketing at any time by emailing info@bhdrilling.co.za.
• You can object to us processing your information in certain cases.

6. Cookies and Analytics

• Our website may use cookies for performance tracking and to improve usability.
• You can disable cookies in your browser settings, but some features may not work correctly.

7. Links to Other Websites

• Our site may contain links to external websites.
• We are not responsible for the privacy practices or content of those sites.

8. Updates to This Policy

• We may update this policy periodically.
• The most recent version will always be available on our website.

9. Contact Us

• If you have any questions or concerns about privacy, contact us at:
  Email: info@bhdrilling.co.za
  Phone: 060 155 6499
  Address: 275 Adele Street, Grootfontein Country Estate, Pretoria, 0081